Samsung Care+ for Business

Protect your business devices against accidental damage and mechanical breakdowns

Accidents happen, but that shouldn’t slow down your business. Samsung’s device protection plan gives your organization extended coverage for repairs and unexpected damage to your work devices.

Here's what's covered

[Icon] Hardware repairs

Hardware repairs

Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.

[Icon] Software coverage

Software coverage

If your device isn’t running smoothly, we’ll check and fix the issue.

[Icon] Battery replacement

Battery replacement

Stay powered with hassle-free battery replacements.

[Icon] Extended warranty

Extended warranty

Get longer support with a warranty that extends terms beyond basic coverage.

[Image] Samsung certified service

Samsung certified service

Parts and repairs brought to you direct from Samsung

  • Restore your device like brand-new with Samsung genuine parts.
  • Trusted service with expert technicians at Samsung’s authorized service centers.
[Image] Worry-free protection plan

Worry-free protection plan

Covering accidents you can’t foresee

  • Wide coverage on any unexpected damage, including accidental physical/liquid damages, total loss*, hardware issues or defects.
  • Longer support fit for business device lifecycle. Up to 3-year options for damage coverage including extended warranty.
[Image] Hassle-free process

Hassle-free process

Samsung recognizes every device covered. Get back up and running with ease

  • No additional proof or documentation required. Your devices and coverage are recognized at Samsung service centers.
  • Get repairs without hurdles. No need to decipher deductibles* or service fees*.
  • Save your time with free pick-up & delivery and on-site* repair service.
[Image] Real-time visibility

Real-time visibility

Monitor every device’s coverage and service status remotely from a dashboard

  • View every device with ease. Automatically updated from your reseller.
  • Manage service licenses. Activate, allot to devices, and check license terms.
  • Check service status at a glance, including number of open claims in progress or near completion.

Log in to access admin console

*Availability may vary by region

Frequently Asked Questions

Accidental damage is considered to be any unforeseen or unintentional physical damage that occurs due to handling errors, liquid or external events at a defined place and time, which stops the product from working normally, meaning its usability or safety is affected. If a customer’s accidental damage claim is accepted, we will either authorize a repair or arrange a replacement.

In addition to electrical and mechanical breakdowns or malfunctions covered by the manufacturer’s warranty, your devices are also covered by Accidental Damage from Handling plans and/or Extended Warranty plans:

  • Accidental Damage from Handling plans provide repair/replacement services for all possible types of damage for the service duration period.
  • Extended Warranty plans provide longer support for the business device life cycle after the basic warranty expires. This warranty generally provides coverage up to three years, but coverage may be available for up to five years for select countries.

You can buy Samsung Care+ for Business from your local resellers. Give your new devices extended coverage from day one.

[Icon] Compatibility

Compatibility

*May vary by region.

[Icon] Resources

Resources

[Icon] Technical support

Technical support

Get started with Knox today

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Get started with Samsung Knox

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Are you a reseller, solution provider, or service provider?

Become a Knox Partner and grow your business today.

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Select a Knox product to start with:

All-in-one Bundle
Knox Suite
Rebranding and Customization
Knox Configure
Fraud and Theft Protection
Knox Guard
Device Protection Plan
Samsung Care+ for Business
Other products & services

Get started with

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All-in-one solution bundle for enterprise mobility.

  • Get a free 90-day trial for up to 30 devices.
  • A complete set of tools to secure, deploy, manage, and analyze your corporate devices.
  • Try powerful features bundled with Knox Suite.

Knox Suite includes:

Knox Mobile Enrollment Free
Knox Manage
Knox E-FOTA
Knox Asset Intelligence
Knox Platform for Enterprise Free
Knox Remote Support
Knox Capture
Knox Authentication Manager

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Rebrand and customize your Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.
  • Set up your devices for a one-time deployment, or update them as much as you want.

Get started with

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Fraud and theft protection for Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Reduce financial risks and protect assets by remotely controlling Samsung devices.
  • Try all the features of Knox Guard, including SIM control and device locking.

Get started with

[Image] Samsung Care Plus For Business Logo

Device protection plans for your Samsung devices.

  • Limit business interruptions with quick device repairs and replacements. Contact the Samsung sales team to get started.
  • See all your device coverage and claim information in one place.
  • Already purchased Samsung Care+ for Business? Create an account and activate your plan on the Samsung Care+ for Business console.

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