Knox Guard

Remotely lock down Samsung Galaxy devices to reduce financial risks and protect assets

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Keep track of your enterprise's devices and customer payment plans. Protect your devices against theft, loss, or financial default straight out of the box.

Recommended for:

• Device resellers providing financing or subsidy plans

• Insurance firms providing theft and loss protection products

• Any channels seeking an anti-theft solution for logistics or retail displays

• Organizations that need theft and asset protection for devices

* Depending on your business model, end user consent may be required. Please check for organizational compliance before deployment.

Highly secure lock

Leverage the hardware-level security built into Samsung Galaxy devices for extra protection against fraud and theft.

Get security features right from the factory that guard against factory reset or rooting attempts.
Block unauthorized firmware or binary edits.
Ensure IMEIs are tamperproof with our secure device identifier technology.
Network bypass-proof: Restrict device usage even if they're not connected to a network.
Guard against malicious VPN or proxy usage.

Granular restrictions

Wide range of flexible features to cover and react against every possible threats

Send push notifications with customized messages. Make them periodic, dismissable, or non-dismissable based on severity.
Various lockdown options for both post-paid and pre-paid models. Supports SIM/connectivity-based lock, total lock, and more flexible lock/unlock options.
Dispel malicious users with a wide range of feature restrictions. Block binary flashing, USB/Bluetooth/NFC connection, incoming/outgoing calls, and more.
For verified corporate users only, access features to remotely wipe or reset devices to protect confidential data.

Streamlined user experience

Customize Knox Guard for your business workflows.

No development required. Simply sign in to the Knox Admin Portal to turn on security features for your devices right away.
Use our REST APIs to integrate the Knox Guard server with your systems.
Set up your payment or service apps right out of the box, and customize the lock screen for a seamless user experience.
Compatible with devices already enrolled in an EMM or UEM.

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Frequently Asked Questions

Do I need a license to use Knox Guard? If so, where do I obtain a license and how do I use it?

You must purchase a license to use Knox Guard. Contact our sales team or your local Knox license reseller to buy one. Once purchased, access the Knox Guard console and enter your license key. After your devices are uploaded by the device reseller with your Customer ID, the license is applied and activated automatically in the Accept Devices dialog on the console.

Can Knox Guard be used with other Knox services such as Knox Configure?

Yes. Knox Guard works seamlessly along with other Knox services such as Knox Configure or Knox E-FOTA for customer specific purposes.

Can I keep using the settings and data in my Knox Guard portal that I set during the trial period after I purchase the commercial license key?

Yes. The existing configuration data remains on the tenant that you created during your free trial. Once a commercial license is registered, this commercial license will be used from then on in the Knox Guard portal. For instructions about this process, visit the Manage Knox Guard licenses page.

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