Knox Guard

Remotely control Samsung devices to reduce financial risks and protect assets

Guard your device enterprise assets or payment plans with ease. Enable protection schemes against theft, loss, or financial default for all devices straight out of the box.

Recommended for:

• Device resellers providing financing or subsidy plans

• Insurance firms providing theft & loss protection products

• Any channels seeking anti-theft solution for logistics or retail display

• Organizations that need theft/asset protection for devices

* Depending on your business model, end user consent may be required. Please check with your organization's compliance before deployment.

Highly secure lock

With hardware-level security built from chip-up, Samsung devices are extra protected against fraud and theft

Built-in Knox security ensures devices are protected right from manufacturing, and even after reset/rooting attempts.
Block unauthorized firmware or binary editing.
IMEI tamper-proof with our own, secure device identifier technology.
Network bypass-proof; restrict usage even when devices are offline.
Restrict malicious VPN/proxy usage.

Granular restrictions

Wide range of flexible features to cover and react against every possible threats

Send push notifications with customized messages. Make them periodic, dismissable, or non-dismissable based on severity.
Various lockdown options for both post-paid and pre-paid models. Supports SIM/connectivity-based lock, total lock, and more flexible lock/unlock options.
Dispel malicious users with a wide range of feature restrictions. Block binary flashing, USB/Bluetooth/NFC connection, incoming/outgoing calls, and more.
For verified corporate users only, access features to remotely wipe or reset devices to protect confidential data.

Streamlined user experience

Operate easily with integration options and customization features

No development required. Simply access the Knox web console to turn on security features on your devices immediately.
Optional server integration with your legacy systems (supported using REST APIs).
Customize device UI for a seamless customer experience. Install your payment or service apps out-of-the-box, and set which apps will be accessible from the lock screen.
Can be deployed on devices already enrolled to EMM solutions.

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Frequently Asked Questions

Do I need a license to use Knox Guard? If so, where do I get a license? And, how do I use it?

Purchasing a license key is required to use Knox Guard. Contact our sales team or your local Knox license reseller for purchase. Once purchased, access the Knox Guard console to enter your license key. After your devices are uploaded by Knox Deployment Program (KDP) device resellers with your Customer ID, the license is applied and activated automatically on the devices accepted into Knox Guard.

What happens to a Knox Guard managed device once it is fully paid for by the end user?

Once a device's payment status is set as completed, the Knox Guard client will be deactivated on the device and the device will no longer be tracked or controlled with Knox Guard.

The device is locked with the notification "This phone can't be used without authorization," but its status on the Knox Guard console is marked as active. Why does this happen?

A Knox Guard managed device can automatically lock itself to protect against malicious attacks. In such cases, you can unlock by deleting the device's IMEI from the Knox Guard console and rebooting the device. Before deleting the device, please ensure that there are no outstanding payments.

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