Knox Asset Intelligence

Cloud-based data analytics for operational insights and productivity

Improve the management, productivity, and lifecycle of your business devices with data-driven intelligence. Samsung gives your team actionable insights from deep and accurate data points and analytics, all visible from a cloud console.

[Image] In-depth and comprehensive data tracking

In-depth and comprehensive data tracking

Monitor the status of your device fleet and identify potential issues at a glance, made possible by comprehensive data collected directly from your devices.

  • Track how your work apps are being used, as well as unexpected events that occur throughout the work day, such as crashes, battery drain, data consumption, and more.
  • Check battery state-of-health and device charging cycles. Ensure your devices are ready when they’re needed, and plan ahead on asset management.
  • With intelligent Wi-Fi connection analysis, identify groups, access points, and devices experiencing abnormal disconnections to help troubleshoot network issues.
  • Know where your work devices are with GPS location tracking. Need to find them in the field? Remotely trigger ringtones, vibrations, or LED lights.
[Image] Optimized data visibility for actionable insights

Optimized data visibility for actionable insights

Turn device data into helpful business insights with an easy-to-read, customizable dashboard.

  • Drag and drop dashboard widgets, set custom filters, and configure data refresh cycles.
  • Filter only by data that can be used to enhance business productivity. Choose when data should be collected, from which apps, and on which networks.
  • Get daily summaries about issues impacting your devices, and let Knox Asset Intelligence suggest what to do next.
[Image] Powerful diagnosis and troubleshooting

Powerful diagnosis and troubleshooting

Stop business disruptions before they happen with built-in tools designed to proactively discover and solve device issues.

  • Know how your devices are performing anywhere, anytime. Daily email alerts notify you of device issues based on thresholds you set.
  • Export detailed, raw data reports for more in-depth investigations.
  • Speed up the troubleshooting process with simplified log collection. Remotely collect device log data from the console, or let users run the self-diagnosis tool and send you logs.

Frequently Asked Questions

Knox Asset Intelligence is included in Knox Suite, our bundle of enterprise mobility solutions. The trial license includes all features of Knox Suite products, including access to Knox Asset Intelligence console after logging in to The trial license is valid for 90 days.

After your trial license key expires, continue using Knox Asset Intelligence and Knox Suite with a commercial license key purchased from a Knox reseller.

To use Knox Asset Intelligence, log in to and register your Knox Suite license key on the Knox Asset Intelligence console. Currently, Knox Asset Intelligence runs on select frontline-targeting Samsung devices running Knox 3.7.1+ such as Xcover PRO, Xcover5, and Tab Active3. More supported devices will be added soon.

[Icon] Compatibility


[Icon] Technical support

Technical support

Knox Suite

Knox Asset Intelligence is part of Knox Suite.


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