Samsung Software
Customization Services

Bespoke software and binary customization on off-the-shelf devices

Transform commercial off-the-shelf devices into bespoke devices with direct Samsung consultation and engineering. Recommended for organizations and business projects that require full-fledged software and binary customization.

[Image] Custom fit for tactical & classified use

Custom fit for tactical & classified use

Set devices at the core of your tactical ecosystem and maximize mobility

  • Customize mobile devices to work with tactical peripherals, such as walkie-talkie, radio, or aerial drones.
  • Adjust device software to access private and highly-classified networks, including military-specific bandwidth.
  • Recognize and set the right policy for each connected peripheral with USB connection management.

Working with trusted tactical partners across the globe

[Image] Design device experience for business

Design device experience for business

Revolutionize device experience by fine-tuning devices for every need

  • Context-based and automated device control extending beyond the device. For example: 'Turn device on when vehicle door opens.'
  • Configurable touch sensitivity to match any environment, including glove use.
  • In-depth UX customization on off-the-shelf devices only available with Software Customization Services, including:
    • Total skip on account sign-in during setup wizard.
    • Enhanced HW key remapping options.
    • Hide SIM removal notification.
[Image] Enhanced maintenance & security

Enhanced maintenance & security

Extend the lifecycle of your customized and off-the-shelf devices

  • Maintenance release on customized software.
  • Extended & more frequent security maintenance releases for commercial off-the-shelf devices (up to 5 years).



See how mission-critical devices with custom software are serving military or government agency use.



Galaxy smartphones securely integrated with autos with in-depth software customization.

Frequently Asked Questions

Most Samsung Galaxy devices built on the Knox platform can be utilized by the Samsung team developing your own customized software. For further details, please reach out to your local sales experts with the Contact Sales button below, or email

Please submit the Contact sales form below. After analyzing development requirements with the Samsung team, pricing and fulfillment methods will also be discussed.

We provide customization of device software which can be done only by Samsung, not by 3rd-party applications or software modifications. Changes that are difficult to implement or modify on regular commercial devices, such as software framework changes or driver removal, can be supported. Changes unrelated to Samsung software are not supported, such as developing a new business application, or modifying customized UX.

[Icon] Compatibility


*May vary by requirement.

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[Icon] Technical support

Technical support

Get started with Knox today

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Get started with Samsung Knox

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Are you a reseller, solution provider, or service provider?

Become a Knox Partner and grow your business today.

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Select a Knox product to start with:

All-in-one Bundle
Knox Suite
Rebranding and Customization
Knox Configure
Fraud and Theft Protection
Knox Guard
Device Protection Plan
Samsung Care+ for Business
Other products & services

Get started with

[Image] Knox Suite

All-in-one solution bundle for enterprise mobility.

  • Get a free 90-day trial for up to 30 devices.
  • A complete set of tools to secure, deploy, manage, and analyze your corporate devices.
  • Try powerful features bundled with Knox Suite.

Knox Suite includes:

Knox Mobile Enrollment Free
Knox Manage
Knox Asset Intelligence
Knox Platform for Enterprise Free
Knox Remote Support
Knox Capture
Knox Authentication Manager

Get started with

[Image] Knox Configure Logo

Rebrand and customize your Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.
  • Set up your devices for a one-time deployment, or update them as much as you want.

Get started with

[Icon] Knox Guard Logo

Fraud and theft protection for Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Reduce financial risks and protect assets by remotely controlling Samsung devices.
  • Try all the features of Knox Guard, including SIM control and device locking.

Get started with

[Image] Samsung Care Plus For Business Logo

Device protection plans for your Samsung devices.

  • Limit business interruptions with quick device repairs and replacements. Contact the Samsung sales team to get started.
  • See all your device coverage and claim information in one place.
  • Already purchased Samsung Care+ for Business? Create an account and activate your plan on the Samsung Care+ for Business console.

Other products & services

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Modern solutions to address your unique needs.